For other users to work with the batch, a user with ApplicationXtender Administrator privileges must unlock the batch. To unlock batches that are in the Indexing and Scanning states, click RESET TO IDLE on the toolbar to change the batch status to Idle. Unlocked batches are in the Idle state and available for use.
Note: If you must unlock a batch but do not have the Administrator privilege, contact the ApplicationXtender system administrator.
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